Meet Laura - Dermal Therapist
“The best results aren’t always instant. For me, it’s the small wins over time — seeing someone grow more confident in their skin. That’s the most rewarding part of what I do.”
What do you find most fascinating about skin? What continues to interest or surprise you, even after studying and working with it every day?
What I find most fascinating about skin is that no two people ever present exactly the same, even when they appear to have the same condition. There are always different factors, layers and nuances to work through. There's always a new puzzle to solve.
There’s a lot of information, and misinformation, around skincare. What’s one overly complicated thing you wish people would stop doing to their skin?
It has to be taking skincare advice from social media and the mass consumption of trending products that are not always suitable.
On the other hand, what’s one simple or often overlooked thing that can make a meaningful difference?
Wear SPF 50+ every single day (SPF 30 at a minimum)! Reapply where possible. UV exposure can worsen many skin concerns and is a major contributor to premature skin ageing. Wearing sunscreen daily is also one of the most affordable ways to look after your skin. There are so many great formulations now and there's something for everyone. Find one you like and wear it rain, hail or shine.
What does a really good treatment result look like to you?
To me, it is the small wins over a period of time. Yes, there are some instant gratification treatments, and they are always fun. But seeing someone stick to their treatment plan and gradually feel more confident in their skin is the best result I could ask for.
How do you approach a consultation when someone arrives with a long list of concerns about their skin or appearance?
First, I listen. We are often our own harshest critics, and it's important for me to understand what concerns the client most. Some concerns can be addressed within the same treatment, while others may need to be prioritised and worked through over time.
I like to start by asking what the first thing they notice when they look at themselves in the mirror each morning, not what they see when they're up close to a magnifying mirror searching for flaws. That's where we start, and then we build a plan to address all their concerns, while maintaining realistic expectations. If I identify something that sits outside my scope of practice, I'll always refer them to someone who can help.
What does your own skincare routine look like?
Simple. I am a big fan of a simple but effective routine wherever possible. I use a cleanser, one to two serums, moisturizer, and SPF daily. And once or twice a week, I will exfoliate if I remember.
What’s the best piece of skin advice you’ve ever received, or now find yourself giving most often?
At the end of 2025, I experienced acne for the first time and a peer had to pull me in line. I was also throwing everything at my skin, hoping something would stick. She essentially told me to practice what I preach. And once I pulled back, my skin got a lot better. So more isn't always better.